About the Client
The client, a prominent UK location attracting nearly one million visitors annually, relies on the seamless operation of its government buildings to showcase UK democracy. Effective management and control of staff is crucial for maintaining security and smooth operations. To enhance their security measures, the client opted for an integrated access control solution from acre security.
Since 2007, acre security has collaborated with this Government Client in Central London. They provide innovative access control solutions developed for their unique requirements.
The system is expertly designed to accommodate various stakeholders involved in the Estate's operations while considering the nature of the work and the physical structure and layout of the site.
The Challenge
The client tasked acre security with delivering a security system flexible enough to adapt to dynamic security threats while addressing the site's intricate demands. We faced the "Westminster Factor" challenge which demanded swift security system setup and deployment within strict scheduling requirements. Moreover, we had to respect heritage considerations and adapt to the specific environmental conditions of the site.
The primary obstacles were:
- VIP Stakeholder Management
- Integration including, time and attendance monitoring, key management, PSIM, Lockdown, Intercoms, Under Vehicle scanners
- Air-gapped On-Prem solution with fully managed system updates
The Solution
Acre provided the customer with an integrated Access Control solution designed to efficiently handle and oversee pass holders, including an advanced cloud-based visitor management system designed to improve security and streamline visitor experience. The solution delivers real-time monitoring and custom access privileges for guests while providing detailed visitor information and enhanced emergency response.
The system facilitates easy, efficient enrolment and reduces administrative tasks via automated check-in procedures and visitor registration. It also aids in regulatory compliance through its accurate tracking and reporting features. It's a cost-effective solution that not only reduces overheads but also optimizes security resources by automating access management. Hosted on AWS, it maintains full GDPR compliance, providing dependable resilience and scalability for Super Enterprises.
At acre security, we utilized specialists and a proven supply chain to construct security solutions specifically designed to meet the unique needs of the client. We introduced innovative solutions including a lockdown system, concealed cabling for heritage-sensitive areas, and discrete cameras that seamlessly blend into the building's architecture. To further bolster security measures, we employed advanced technologies such as Veracity PSIM and Building Information Modelling (BIM).
Systems Installed from acre security portfolio:
- tdsAccess
- tdsSuite
- tdsBadge
Hardware Installed:
- CCTV Infrastructure
- DVRs Front End Control
- Security IP Network
- Fibre Optic Network
- Intercoms & Analog
- Under Vehicle Systems
- Electronic & Pneumatic locks for AACS System
- Barriers
- Automated Entry Points
The Result
Thanks to our specialized knowledge and extensive experience, acre security excelled in implementing a variety of bespoke security solutions for our clients. These solutions included AACS controllers, heritage-friendly cabling systems, and sophisticated CCTV systems. Our demonstrated ability to customize off-the-shelf products and implement specialist modifications to fulfill the specific client’s security requirements is a testament to our adaptability. Our solutions not only amplified security, but they also respected the cherished heritage of the building—providing a balanced and compliant security system from start to finish.
The implementation of acre's solution produced significant and positive results, offering a comprehensive analysis of the effects and achievements in addressing the government body's challenges:
Flexible Data Control
- Facilitated precise management and customization to meet specific needs
- Ensured efficient and adaptable data handling, accommodating varying demands
Scalability
- Adapted seamlessly to changing requirements
- Allowed system growth without major overhauls
- Guaranteed long-term viability, supporting future growth and unforeseen changes
Configurable Reporting
- Enhanced capability to generate insightful and actionable reports
- Enabled users to tailor reports to specific requirements
- Provided valuable insights for informed decision-making and strategic planning
Quantifiable Data
- Results substantiated by metrics, statistics, and key performance indicators (KPIs)
- Demonstrated clear and tangible benefits and improvements in data control, scalability, reporting, and visitor security screening
- ROI, the client has invested in a solution that has proven to be scalable and evolve with their ongoing needs, thus providing this government and public purse, value for money
