A Smarter
Front-of-House
Professionally manage and engage visitors through video - from one location to many - while streamlining front-desk workloads and modernizing reception.
What is Virtual Receptionist
TDS Virtual Receptionist enables a receptionist or an assigned host to support arrivals by video directly from the visitor kiosk. Visitors can request help at the screen; the receptionist/host receives a pop-up, accepts, and speaks with the visitor to resolve their query. It removes the need for an on-site receptionist, reduces admin, and introduces a cost-effective, future-proof approach to front-of-house.
Simple Video Help. Identity-Ready Flow
Visitors check in at the visitor kiosk and can start a video call with reception or their host; notifications appear instantly for the receiver to accept and assist.
Video Assist On-Demand
From the kiosk, visitors initiate a video call for real-time support—no on-site receptionist required.
Host Connect Fast
The assigned host gets a pop-up alert, accepts, and speaks with the visitor to move them forward quickly.
Inclusive By Design
Options like choosing a sign-language speaker are available at the screen for accessible assistance.
The Future of Workplace Reception
See how Acre’s Virtual Receptionist delivers a seamless, human-centered approach to visitor management—anytime, anywhere.
Virtual receptionist are the future
Empty lobbies. Lost visitors. Missed first impressions. Traditional reception desks are falling short—and automated kiosks often feel cold and confusing.
Key Benefits
Enhanced Visitor Experience
Improved functionality for on-site visitors digitally checking in to your facility.
Future-Proof Workplace
A next step toward a digitally integrated, modern front-of-house.
Increased FOH Functionality
Expansive, convenient features that help welcome guests and keep them moving.
Instant Communication & Help
Better, faster assistance via kiosk-to-reception/host video calls.
Streamlined Processes
Optimized contact and assistance procedures within the tds Visitor check-in flow.
Multi-Site Coverage
Manage visitors to multiple locations virtually from a single location.
Reduce Admin Load
Eliminate traditional receptionist tasks with a cost-effective digital approach.
Powered by tds Visitor
Operates through the tds Visitor kiosk for a consistent, guided experience.
Works Across Locations
A single receptionist can centrally manage visitors across many sites, while maintaining a professional, consistent experience everywhere.
"It’s like having a concierge available around the clock. Instead of being physically present, they’re just a button away, accessible through a high-quality video call interface”
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Seamlessly Integrated
Future-Ready Platform
Built for Choice
Trusted by Fortune 500 companies